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Accommodation is to be booked directly through the Marriott Surfers Paradise
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  We thank our principal sponsor for their support.


Carol Hirschfeld - Conference MC

sponsored by - odl group

Carol HirschfeldCarol Hirschfeld delivered the nation's nightly news on TV3, with co-anchor John Campbell from 1998 – 2005. Before fronting TV3 news, Carol had spent much of her time directing and producing the programme. Over her time delivering the 6pm news, she became without a doubt one of New Zealand's most admired and respected news presenters.
Carol has worked in journalism for over 20 years now and is an accomplished editor, producer and reporter.
Before joining TV3, Carol spent twelve years with TVNZ – working as a producer for the “Holmes” show and presenting shows such as "Fair Go", “Assignment”, “Frontline” and "Crimewatch". She became accustomed to working both behind and in front of the cameras. Carol went on to be a senior producer and specialist interviewer for “Campbell Live”, continuing her successful on-air relationship with John Campbell.
These days she is the Head of Programming for Maori Television.


Monday, 21 June 2010


PPS Annual Golf Tournamentrobina woods

sponsored by - Programmed property Services

Carved out of 65 hectares of native woodlands, with fairways lined by towering gum trees, this unique layout is unlike any resort course on the Gold Coast. Possessing maturity well beyond its years, Robina Woods has rapidly developed a reputation as one of the Queensland’s best loved resort courses.

Play at the fabulous Robina Woods
$120 per person

 

Mt Tamborine Tour

Spend the day visiting wineries, Gallery Walk, brewery and cheese factory and much more . . .
$125

Cocktail function in the Trade Exhibition - 6.00 pm

The Mayor of Surfers Paradise will open this function and it's a great opportunity to catch up with old friends.


Tuesday, 22 June 2010


6.45 am

Morning Walk

sponsored by - Covenant Trustee Services

8.30 am

 

Welcome and Conference opens - Norah Barlow, President RVA

Hon Maurice Williamson, Minister for Building and Construction - National’s directions around retirement villages and the National Government’s objectives in general for the country.

Richard Hinchliffe, Regional Executive, The National Bank - Lending requirements for the retirement village industry.

Andrew Matthews  Andrew Matthews is an international speaker on “attitude”, “being happy”, “success” and “prosperity”. Andrew’s presentations are laced with humour and he draws lightning-fast cartoons as he speaks! 
In the field of motivation and personal development, his books, “Being Happy!” and “Follow Your Heart” are classics. 
In his presentation for the RVA Andrew will discuss how you can:

  • Deal with disasters
  • Conquer worry
  • Enjoy better relationships
  • Embrace change
  • Enjoy your work
  • Apply the “Being Happy!” philosophy

Dr Don Brash - Closing the gap with Australia.  Dr Brash chaired the 2025 productivity Taskforce which provided advice to Government on how best New Zealand can close the gap between living standards in NZ and those in Australia by 2025. By June the next Budget will have been released so there will be plenty of scope to compare what the 2025 Taskforce recommended with what the Government will have announced.  One of the issues most relevant to older New Zealanders (and therefore to retirement village operators) is the sustainability of New Zealand Superannuation in its present form: the 2025 Taskforce urged the Government to face up to the inevitability of having to raise the age of eligibility for that pension.

Speed Networking with the trade show exhibitors

Dr David Kennedy, University of Sydney - Retirement village residents' health, happiness and well-being compared with a similar group living in their own homes in the community - outcomes of research undertaken on behalf of th RVAA. 

Cameron Bagrie, Chief Economist, The National Bank - An economic overview

Sponsored by - The National Bank

INsite / RVA Manager of the Year Award finalists speak - What's made these finalists the top in their business? There's going to be some ideas you can use when you get back home!

sponsored by - INsite

Barbara Squires, Benevolent Society, Bondi - The Benevolent Society's Apartments for Life project at Bondi has been inspired by Hans Becker's work with Humanitas in the Netherlands. As Hans says, 'the aim is happiness'. Our project will push the boundaries of 'ageing in place' by making sure people control their own lives and are able to in the same apartment to the end of their lives.

Independent villages vs care villages - the advanatges and disadvantages of each, who delivers care to the residents; the operator's role, DHB attitudes and funding

RVA Annual General Meeting
6.30 pm

Cocktails and Gala Dinner - $160.00 per person

sponsored by - The National Bank

8.00 pm

INsite - RVA Manager of the Year award presentation

sponsored by - Insite


Wednesday, 23 June 2010


6.45 am

Morning Walk

sponsored by - Covenant Trustee services

Gavin Aleksich, Managing Director, Renaissance LifeCare Plc - Establishing a new retirement village in Britain

Bill Moss, AM, Chairman of the FSHD Global Research Foundation and Moss Capital - Supply and demand issues facing the retirement village industry, industry self regulation, the urgent need for both debt and equity in order to fuel the sector's growth, retirees' need for flexibility to use their accumulated wealth to assist in the provision of their housing needs, the role of Government in the retirement village industry (not confirmed)-

Chris Straw, ThomsonAdsett - modernising a retirement village

Breakout sessions – Operator/developers and Managers

Operators
Rob MacLeod - tax working group party
Cameron Bagrie - more focused discussion on funding and retirement village future

Managers
Managing difficult behaviour - staff residents
Dealing with the challenges of managing a high-rise retirement village

Barry Watson, Team Success - During the last 18 months retirement villages have come under a range of wild challenges that they haven't had to deal with in recent years. Housing prices and volumes have slumped and days on the market for higher priced homes have increased.  Coupled with this, many of your potential customers have taken a knock of confidence which has meant, in some cases, they are delaying making the decision to enter some of your facilities. If that wasn't enough, we have also seen many new facilities coming onto the market which has heightened competition and can put pressure on your ability to get a higher return on investment. To get practical answers to the sales and marketing challenges before you - attend this session. 

Mark McCrindle, McCrindle Research - In 2008 McCrindle Research partnered with villages.com.au and completed a landmark study into the attitudes and opinions of the Over 65's Builders generation to retirement villages and retirement living generally. This segmentatio study identified six key segments within the 65 - 75 year old cohort. Mark shares some of the insights gained from that research.

Karen Scott, Manager, Molly Ryan Retirement Village - It made the world news! Dealing with the fallout from a fatal fire in the village complex.

Wrap-up speaker

4.30 pm

Conference closes


Thursday, 24 June 2010


Breakfast Session Master Class

7.30 am - 10.30 am - $100.00 per person

With Barry Watson, Team Success - Join this intensive sales session:

  • how to get your head around what selling is and what it definitely isn't
  • understand what you are really selling and what people really want from you
  • discover the critical role you place in the decision making process
  • learn how to get your attitude set for greater sales success
  • discover the key elements to effective preparation
  • how to make first impressions count
  • learn how to take your questioning skills to new levels of impact and influence
  • understand how to present with passion, pride, and the appropriate amount of persuasion
  • learn how to confidently overcome common objections
  • discover how to gain greater fortune through effective follow-up
  • Q & A - a chance to get your questions answered

Villages Tour

11.00 am - 4.00 pm - $50 per person


Please note - this programme is subject to change

Cancellations prior to 01/05/10 incur a $100.00 fee. All cancellations from 01/05/10 are transferable but not refundable. A $50 transfer fee will apply.


Download registration form 

RVA Member delegate earlybird registration $990.00 (earlybird closes 30/04/2010)
Non RVA Member delegate earlybird registration $1350.00 (earlybird closes 30/04/2010)


All morning and afternoon teas, and lunches in trade exhibition area
Be in quick! - the trade stands are filling fast - phone 04 499 7090 to book yours


Principal Sponsor


The National Bank


Gold Sponsors


ODL GroupProgrammed Property Services


Silver sponsors


Covenant Trustee ServicesPieter Holl & AssociatesFMR RiskBurke Melrose


Bronze sponsors

Settlement ServicesConcept Engineering - VCare

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