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Menu

  

Menus play a central role in shaping residents’ expectations, choices, and enjoyment of meals. Intervention components in this area focus on making menus clearer, more engaging, and more responsive to residents’ preferences, while retaining flexibility for chefs and food service teams to adapt offerings over time.

Write menu for residents using ‘plain English’ to describe menu items in ways that are appealing and familiar to the demographic being catered to

A person’s prior expectations about the taste of a food can significantly impact their impression of the food and, consequently, the amount of food eaten. When the description of a dish creates positive expectations, then typically diners have a positive experience. If the title of a dish is foreign to a resident, then it will not create the same positive expectations and therefore may not be so well received. Providing a plain English description of dishes, especially those with less well-known names, may help improve resident perceptions of foods and facilitate the introduction of unfamiliar foods. Consequently, more food will be eaten, and less plate waste will be generated.

Suggested steps for action:

  • ·  Consider creating an implementation plan with key staff
  • · Discuss changes with staff to ensure they understand what changes are happening and why
  • ·  Check in with residents to see if they have noticed a difference in the menu, and get feedback on what they think
  • Check in with staff taking meal orders to see if they have noticed a change in their own, and/or residents’ comprehension around what meal items are
  • Monitor plate waste to determine the impact of the intervention, recognising that the change could be small

Resources to support implementation:


Provide photographs of meal items with the menu

Meal anticipation and choice play a key role in food enjoyment and consumption. Providing photographs alongside menu descriptions helps residents visualize their options, making it easier to choose meals they’ll enjoy - especially when faced with unfamiliar dishes. Clear, simple descriptions paired with images enhance mealtime decision-making, creating a more engaging and satisfying dining experience.

Suggested steps for action:

  • Consider creating an implementation plan with key staff
  • Discuss changes with staff to ensure they understand what changes are happening and why
  • Check in with residents to see if they have noticed a difference in the menu, and get feedback on what they think
  • Check in with staff taking meal orders to see if they have noticed a change in their own, and/or residents’ comprehension around what meal items are
  • Monitor plate waste to determine the impact of the intervention, recognising that the change could be small

Resources to support implementation:


Provide two meal options at lunch and dinner to give residents a choice in what they eat

Meal choice is a key aspect of meal satisfaction and, consequently, the amount of food residents consume. Providing two menu options with lunch and dinner meals gives residents choice and autonomy over the foods they are served.

Suggested steps for action:

  • Consider creating an implementation plan with key staff
  • Discuss changes with staff and residents to ensure they understand what changes are happening and why
  • Check in with staff taking meal orders to see if they have noticed a change in their residents’ engagement and satisfaction with the menu
  • Monitor plate waste and serving waste to determine the impact of the intervention  

Resources to support implementation:


Provide a weekly meal that is the 'resident choice'

Autonomy and control over one's environment are valued in the long-term care sector, particularly residential aged care. Providing a way for residents to have input over what meals are served each week through a weekly ‘resident choice’ meal allows residents some autonomy over meal provision.

Suggested steps for action:

  • Consider creating an implementation plan with key staff
  • Discuss changes with staff and residents to ensure they understand what changes are happening and why
  • Check in with residents to see what is working
  • Consider gathering ideas from wider staff and residents’ for how to implement this
  • Check in with the chef/kitchen manager to see if there are any concerns or need for additional support
  • Monitor plate waste and serving waste to determine the impact of the intervention

Resources to support implementation:


Enable the chef to make menu changes to reflect the residents’ preferences

Giving chefs the flexibility to adjust menus based on residents’ preferences ensures meals are both enjoyed and eaten. By responding to feedback and adapting dishes to suit tastes, kitchens can create a more personalised dining experience—reducing food waste while increasing mealtime satisfaction. A menu that reflects residents' choices leads to happier diners and less waste on the plate.

Suggested steps for action:

  • ·  Consider creating an implementation plan with key staff
  • · Discuss changes with staff to ensure they understand what changes are happening and why
  • ·  Check in with the chef/kitchen manager to see if there are any concerns or need for additional support
  • Monitor food waste to determine the impact of the intervention

Resources to support implementation:

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