The Te Ara Institute
Te Ara offers an ongoing professional development programme that supports village staff to improve their operations and build a competitive edge.
The programme provides topics, tools, videos, and professional development workshops to master today’s most in demand village management skills.
Built around a community of supportive and like-minded village professional peers, the Te Ara Institute supports networking and connectivity within the sector.
Te Ara –Professional Development is aimed at retirement village managers, staff andothers who want to upgrade their skills and knowledge, and earn Continuous Professional Development points (CPD) while doing so. The programme has two parts – Te Ara – Foundation and Te Ara – Professional Development.
Te Ara –Foundation has six resident-focused modules. They are:
Te Ara –Professional Development allows learners to access an ever-growing suite of retirement village focused modules that cover a wide range of modules that help build skills and knowledge. They include the six modules in the Foundation course, plus the following:
More modules are being released monthly.
Te Ara Professional Development learners have access to the above topics, and new ones as they're introduced, plus free attendance at our regular in-person seminars with experts in the sector.
Te Ara - Foundation $600 + GST, with the opportunity to upgrade to the Professional Development course for $1,400 (or $1,300 if you've attended the Village Finances seminar) within 12 months of starting
Te Ara - Professional Development $2,000 + GST for an annual subscription.
Find out more
Checkout the website here and sign up! Get the benefits today
Te Ara Launch Webinar Recording
The RVA’s e-learning programme for retirement village compliance
The retirement village industry is unique. Our legislation is designed to protect our residents' interests and places a significant challenge for operators and their staff to comply with the RV Act, associated regulations, the Codes of Practice and Resident Rights.
Dispute hearings with cost liabilities can arise should you or your staff unwittingly breach the requirements of these!
To assist you prevent this, the RVA developed a three-tier training programme aimed at all staff and contractors who have contact with residents and their families. Launched in Oct 2015, the system has been well-received by our members.
Independent operators benefit because they get ready-made training programmes for team development. Larger operators welcome the independence the RVA's programme offers and can brand it for the delivery of staff development within their organisation.
There are three levels:
Each level builds on the previous one, so to start the Managing the Village, the trainee must have completed the previous two courses.
Contact Ethan to get registered.
Training is available to anyone who is interested.
Each organisation appoints a sponsor who registers their trainees in the system. The RVA will send each trainee a training agreement outlining what is required and once they have replied to acknowledge their acceptance, they will be sent their own log-in details. They can then access their nominated training modules at http://rva.synapsyshub.co.nz/
The login for your e-learning is different to your login for the RVA website as they are managed on separate websites and also helps to protect the integrity of your course.
The trainees complete each course at their own pace. As a guide, the Elements course takes, on average, an hour or so, Advertising and Selling a couple of hours, and Managing the Village up to eight hours.
The sponsor gets updates on each trainee's progress.
Certificates of Achievement are posted to the sponsor on completion to be countersigned and presented to the trainee.
Some of the comments we've had from trainees who have completed the courses:
"It's a great programme"
"I was nervous about doing it, but it was fine in the end"
"I haven't studied since I left school almost 50 years ago, but it worked just fine"
"It's a godsend," said Bruce Cullington, manager at Acacia Cove RV. "It makes sure all our staff are up to speed on the regulations." Bruce noted that the courses are great for team-building because people talk about the course and the questions, and give moral support. "Everyone encourages others, give tips on logging in, and just work more confidently together," he said.
Note that each course is cumulative. Trainees must have successfully completed each course before moving to the next. Completing three courses is $145 + GST per trainee.
If you have 50 or more people to train, contact us for some licensing options.